Section 1
Overview
These Terms of Service govern your use of digitalloveletter.com and any related pages, features, and services we provide through the site.
digitalloveletter.com offers a digital love letter creation and sharing service. Users can choose a romantic newspaper template, add names, photos, music, and written story content, generate a shareable page, and in some cases use premium credits for additional sharing or download features.
By accessing or using digitalloveletter.com, you agree to these Terms. If you do not agree, do not use the site.
Section 2
Eligibility and Accounts
You may use digitalloveletter.com only if you can lawfully enter into a binding agreement under the laws that apply to you.
Some features may require an account or sign-in through a third-party authentication provider. You are responsible for maintaining the security of your account credentials and for activity that occurs under your account.
You agree to provide accurate information when using the service and to keep that information reasonably up to date.
Section 3
User Content
You may submit names, written messages, photos, prompts, music selections, newspaper design choices, and related content through digitalloveletter.com. You retain your rights in the content you submit.
By submitting content, you grant digitalloveletter.com a limited, non-exclusive license to host, store, reproduce, process, transform, moderate, and display that content as needed to operate, maintain, improve, and provide the service.
You are solely responsible for your content and for making sure you have the necessary rights, permissions, and legal basis to submit and share it, including any rights needed for photos or messages that include other people.
Section 4
Prohibited Content and Conduct
You may not use digitalloveletter.com to submit, share, generate, or distribute unlawful, infringing, defamatory, harassing, hateful, sexually explicit, misleading, abusive, privacy-invasive, or otherwise harmful content.
You may not impersonate another person, violate someone else's privacy or publicity rights, upload malicious code, interfere with the service, scrape the site at scale, attempt to bypass technical restrictions, or use the service for spam, fraud, or bulk unsolicited messaging.
Section 5
Moderation and Enforcement
digitalloveletter.com may review, block, remove, pause, or refuse content or access when we believe it may violate these Terms, applicable law, or the safety and integrity of the service.
We may use automated tools and service workflows, including text and image review processes, to help detect or manage prohibited content.
We are not obligated to monitor all content, but we reserve the right to take action when needed.
Section 6
Shared Links and Visibility
A share link created through digitalloveletter.com can be accessed by people who receive that link. You are responsible for deciding what names, messages, photos, and other information you include in a shared Digital Love Letter.
Do not include highly sensitive personal information in content you intend to share. If a link is forwarded or exposed, others may be able to view the associated page.
Some shared content, including uploaded photo and generated image content, may be subject to storage, moderation, access, or expiration rules.
Section 7
Intellectual Property
The digitalloveletter.com site, its software, branding, visual design, templates, text, layout, and underlying service elements are owned by digitalloveletter.com or its licensors and are protected by applicable intellectual property laws.
Except as expressly allowed by law, you may not copy, modify, distribute, reverse engineer, resell, or commercially exploit any part of the service without prior written permission.
Your submitted content remains yours, but the finished pages and downloads may include our templates, layouts, interface elements, and service assets.
Section 8
Third-Party Services
digitalloveletter.com relies on third-party providers for certain functions, including authentication, hosting, storage, database services, payments, AI generation, analytics, content safety, and related infrastructure.
Your use of third-party services may also be subject to those providers' terms or policies. We are not responsible for third-party services beyond our legal obligations.
Section 9
Service Availability
We may change, suspend, or discontinue all or part of digitalloveletter.com at any time, including features, pricing, credits, storage rules, templates, downloads, or availability.
We do not guarantee that the service will always be available, uninterrupted, secure, or error free.
Section 10
Disclaimers and Limitation of Liability
digitalloveletter.com is provided on an as-is and as-available basis to the fullest extent permitted by law.
To the fullest extent permitted by law, digitalloveletter.com and its operators disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
To the fullest extent permitted by law, digitalloveletter.com and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of data, goodwill, profits, emotional harm, missed occasions, or failed delivery expectations arising from your use of the service.
Section 11
Termination
We may suspend or terminate access to digitalloveletter.com if we believe you have violated these Terms, created risk for the service, or used the site in a way that is unlawful or harmful.
You may stop using the service at any time.
Section 12
Payments and Refunds
Premium credits, share upgrades, download upgrades, and related paid digital features are digital goods purchased through a third-party payment processor. All purchases are subject to the terms in this section and the Refund Policy.
Credits and paid digital features are issued to your account or made available after confirmed payment. A credit may entitle you to create a premium share link, access a paid download option, or use another paid feature described at checkout.
Single paid credits are refundable within 7 days of purchase only if unused. Bundle purchases are refundable within 7 days only if none of the credits in the bundle have been used. Free or trial credits have no monetary value and are not refundable or transferable.
If a paid credit is deducted but the paid feature is not delivered because of a confirmed technical error on our side, contact us through the support method available on digitalloveletter.com and we will review the case.
If you are located in the European Union, you acknowledge that by initiating delivery of digital content, you agree that the right of withdrawal no longer applies once credits or paid digital features have been issued to your account.
Section 13
Changes to These Terms
We may update these Terms from time to time. When we do, we will post the updated version on digitalloveletter.com and update the effective date on this page.
Your continued use of the service after an update becomes effective means you accept the revised Terms.